Powering Contact Centres with Altitude Software & Premium Hardware
NIV-COM is a specialist reseller and integrator of Altitude contact centre software, Sangoma telephony cards, and Synway DSP hardware — delivering complete, proven solutions to contact centres across the region.
Authorised Partner & Reseller
Featured Products
From omnichannel contact centre software to carrier-grade telephony hardware, we supply the building blocks for high-performance contact centres.
Altitude uCI Contact Centre Suite
Unified omnichannel contact centre software with ACD, IVR, outbound dialling, and real-time analytics.
Altitude Xperience
Cloud-ready contact centre platform with AI-assisted routing, predictive analytics, and a modern agent desktop.
Sangoma A200 Analog Telephony Card
High-density analog FXO/FXS card for seamless PSTN and legacy endpoint integration in open-source PBX environments.
Solutions We Deliver
End-to-end solutions tailored for inbound, outbound, and blended contact centre operations.
Inbound Contact Centre
Intelligent ACD routing, IVR self-service, and real-time agent dashboards powered by Altitude uCI.
Outbound & Predictive Dialling
Maximise agent talk-time with predictive, progressive, and preview dialling campaigns.
Omnichannel Engagement
Unified handling of voice, email, chat, social, and SMS through a single agent desktop.
Telephony Infrastructure
Sangoma and Synway cards and gateways providing the reliable TDM-to-IP backbone your contact centre depends on.
Ready to Transform Your Contact Centre?
Speak with a NIV-COM specialist to discuss your requirements, get a demo, or request a quotation.
Contact Us Today